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Archive for the ‘Marketing Strategy’ Category

People Buy, Not Traffic

Tuesday, January 20th, 2009

There is a conventional wisdom out there in online marketing that places great emphasis on web traffic. The concept or belief is that copious traffic will mean copious sales. Not true.

Traffic used be called “hits” and then eventually as the web became more humanized we started realizing that actual humans visiting was the important metric and we now track “absolute visits” or people. This hasn’t alleviated the fixation on traffic, but clarified what traffic is. Good.

So dominating Google rankings for your “keywords” is great, if and only if, the people looking for the information, products or services you offer are searching those keywords. That’s step one.

Step two is that these people then actually convert to customers in whatever form that takes, making a purchase, signing up for a newsletter, whatever.

Knowing your keywords is logically the first step that is all too often botched or not targeted enough. In other words, you can rank for the wrong keywords, get tons of traffic, and your bottom line sees no change at all. Be sure to target the right keywords.

Remembering that driving sales is the goal, not just driving traffic, will keep your eye on the prize and not divert you into a meaningless numbers game.

The New Paradigm of Holistic Marketing

Saturday, March 1st, 2008

Well, maybe not new, but certainly worthy.

Holistic is a word that has gone through many iterations of societal perception and definition. Much like “whole wheat” popular in the 1970s (remember them?) holistic came to be associated with alternative medicine and nutritional healing. Even the dictionary definition is identified with nutrition, behind holism. But leave behind these definitions for a moment, the practical meaning of the word is simply “big picture”. An holistic approach is a big picture approach. Look at the entire system, or business, not simply the individual parts when taking any action.

Marketing can suffer from a lack of this perspective. When a marketing firm is asked to promote a business without being let into the long term corporate objectives and goals along with the subsequent marketing objectives and goals they are really working at a loss. How can one accomplish a goal without knowing what that goal is? Or put another way, movement toward long term objectives cannot happen if those objectives are unknowns.

I’ve likened this to traveling. If you don’t know where you are going, you’ll never get there. This metaphor highlights the simple idea that being able to quantify progress is just a matter of identifying the objective. This is oversimplified of course, but what we can glean from this idea is that knowing what your business is becoming, doing, creating, will facilitate any marketing firm’s efforts to help you reach them.

Marketing, and all life, is about communication. Don’t leave your marketing firm in the dark.

Next week: Objectives and Goals Defined - Is There a Difference?

Thanks,

Mark

Your Web Site Must Be In Synch With Your Marketing Goals

Monday, December 31st, 2007

Well, maybe not literally so, but if you are serious about marketing, you are probably serious about business, which means you have a plan. This business plan, with its goals and objectives, includes a marketing plan, with its marketing goals and objectives, these are your web site road map.

If you want your site simply to be informational then this won’t apply to you necessarily. A web site can be a “gravestone” advertisement like you see in the back of magazines, like a book, static, unchanging, read it or not.

More importantly, your web site can be so much more, a critical component of your corporate or business objectives, your marketing goals, your marketing plan, and can help get you there. You want your web site content to communicate, to speak to your customers, to elicit a reaction, a reaction involving action, the call to action.

Once you’ve done your research, discovered who your prospects are, gotten them to your site, you put yourself in the mind of your prospects, and give them what they want, in specific steps, leading the way to the ultimate objective of the site, to meet your corporate goals yes, but in the short term, to provide your prospects with the information, service or product they desire, your products. Without this specific plan with specific prospects your web site will be fishing in the wrong pond, catching, if anything, the wrong fish.

Keep your web site project well connected to your overall business goals and the web will become the anchor of your business, providing the tools and conveniences your prospects, and you, want and need.